Collection: Zip

3 products

Zip Water is a leading manufacturer of instant water heaters and dispensers, known for its innovative technology and a wide range of products for both residential and commercial use. Their product line is designed to provide quick, energy-efficient, and convenient access to various types of water, including boiling, chilled, and sparkling.

Here is a breakdown of their primary product categories:

1. Zip HydroTap

The flagship product line, the HydroTap, is a sophisticated under-sink system that dispenses filtered water from a single tap. It is a highly popular choice for modern kitchens and offices.

  • Functions: HydroTaps offer a variety of water combinations, including:
    • Boiling, Chilled, and Sparkling filtered water.
    • Boiling and Chilled filtered water.
    • Boiling only filtered water.
    • Chilled and Sparkling filtered water.
    • Some "All-In-One" models also provide unfiltered hot and cold water for washing up.
  • Key Features:
    • Advanced Filtration: Uses a multi-stage filtration system to remove impurities and provide clean-tasting water.
    • Energy Efficiency: Features like Power-Pulse™ technology and sleep modes reduce energy consumption.
    • Safety: Includes features such as a childproof safety lock and touch-free activation options.
    • Design: Available in a range of styles (e.g., Classic, Arc, Cube, Elite) and finishes (e.g., Chrome, Matte Black, Brushed Gold) to match different aesthetics.
    • Touch-Free Options: Some models, like the HydroTap Touch-Free Wave, use infrared sensors for a hygienic, contactless dispensing experience.

2. Zip HydroBoil

The HydroBoil range consists of on-wall instant boiling water systems. These are particularly well-suited for commercial environments like offices, canteens, and restaurants where large quantities of boiling water are needed instantly.

  • Functions: Primarily provides boiling water. Models are available in a variety of capacities, designed to deliver anywhere from 18 to 240 cups of boiling water per hour.
  • Key Features:
    • High Capacity: Designed for high-demand settings.
    • Energy-Saving Technology: Patented PowerPulse™ technology precisely maintains the set boiling temperature, minimizing energy waste.
    • On-Wall Installation: Frees up counter and under-sink space.
    • Safety: Features a cool-to-touch tap design and a safety lock.

3. Instantaneous and Stored Water Heaters

Zip also offers a range of traditional water heaters that are not boiling water systems. These are designed for general-purpose hot water needs in various settings, including kitchens, bathrooms, and laundries.

  • Categories:
    • Instantaneous Electric Water Heaters (e.g., Zip InLine, CEX, DEX): These units heat water on demand, providing a continuous flow of hot water for single or multiple outlets. They are known for their compact design and energy efficiency.
    • Unvented/Stored Water Heaters (e.g., Aquapoint, Varipoint): These are wall-mounted storage heaters with insulated tanks that hold and heat a specific volume of water (e.g., 5, 10, or 15 litres). They are often used for a single point of use, such as a hand wash basin.

4. Other Products

Zip's offerings extend to other water and washroom solutions:

  • Water Chillers: Systems like the HydroChill provide chilled drinking water.
  • Washroom Products: Includes a range of touch-free, eco-friendly products such as sensor taps, hand dryers, and urinal flushing systems.

 

FAQs

  • How often do I need to change the filter?

    For residential Zip HydroTaps, it's generally recommended to change the filter annually. For commercial or high-use HydroTaps, it's advised to change the filter at least every six months. The system will usually have an indicator, like a flashing light or a message on the control screen, to notify you when a filter replacement is due. Proper filter maintenance is crucial for ensuring the water quality and the longevity of the appliance.

  • What do I do when a light starts flashing on my Zip tap?

    A flashing light typically indicates a specific status or issue. For example:

    • Red flashing light on the boiling water side: This usually means the boiling water is below the desired temperature. You should wait for the light to stop flashing before dispensing water. This can happen after the unit is first switched on or comes out of a power-saving mode.
    • Blue flashing light: This can indicate that the chilled water is not yet at the set temperature. The system will stop dispensing chilled water until it has reached the correct temperature.
    • Flashing white light: This is often the "change filter" alert, telling you it's time to order a new filter cartridge.
  • How do I get sparkling water from my HydroTap?

    If you have a HydroTap model that dispenses sparkling water, you will need a CO2 canister. The sparkling water feature requires a food-grade CO2 canister, which needs to be replaced when it runs out. You can order replacement cartridges directly from Zip Water or a licensed supplier.

  • What safety features are included in Zip taps, especially for boiling water?

    Zip HydroTaps are designed with safety in mind. A key feature is the boiling water safety lock, which is designed to prevent accidental dispensing of boiling water. On many models, you need to press a "safety" button and the boiling water lever simultaneously to activate it. Some units also offer a "hands-free" option for a set duration, which can be useful for filling pots or large containers without needing to hold the lever.

  • Do all Zip water heaters require a connection to a hot water supply?

    No, it depends on the model. While some HydroTap "All-in-One" models can connect to your main hot and cold water supply, other systems, like the instantaneous electric water heaters (e.g., Zip InLine, CEX, DEX), are designed to heat water on demand. These instantaneous heaters are compact, heat water at the point of use, and do not require a separate hot water tank, making them a space-saving and energy-efficient solution for specific hot water needs.