Terms of service

This website is owned and operated by CGS Direct Ltd, a company registered in England & Wales under company number 15828330. All rights reserved.

TERMS & CONDITIONS

Shopping with Simco Direct.
You can order items displayed on this website by:
Telephoning us on the number listed on the website or using the online shopping facility.
Once an order is placed over the phone or using the online shopping facility, you will receive an e-mail acknowledgement automatically (please do not respond to this unless any of the details are incorrect). The fact that you have received an e-mail acknowledgement does not mean that we will be able to fulfil your order or any contract has been made.
If for any reason we are not able to fulfil your order, we will contact you at the earliest possible opportunity to advise you of this, at this point you have the right to change or cancel your order. Any payments made or due will be adjusted or refunded to account for any changes or refunds as the circumstances dictate. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
Once we have checked the price/availability & shipping cost of the goods, we will e-mail you again to confirm that we have completed your order, once the goods have been dispatched at that moment we have accepted your order and that a contract has been made between us.
Should there be any discrepancies a member of staff will contact you by email or telephone.

Ordering by telephone
When calling Simco Direct to place an order it is assumed that you have read the terms and conditions before making the call, all orders placed by telephone will adhere to these terms and conditions. It is your responsibility to check the acknowledgement email for any errors or omissions and contact us before the item(s) have been dispatched to rectify these errors.
Advice given is to the best of our ability, we are not plumbers/electricians or builders and can only offer some guidance, it is your responsibility to seek professional advice for your requirements from a competent person, should the item you have ordered be incorrect it is your responsibility to return these goods as per our returns policy.

Prices on Simco Direct
Our current prices are as displayed on any of our websites.
We will endeavour to ensure that the prices shown on this website are correct. If for any reason the price(s) of any item(s) are incorrect at the time you place an order with us, we will contact you at the earliest possible opportunity to advise you of this. At this point you have the right to change or cancel your order. Any payments made or due will be adjusted or refunded to account for any changes or refunds as the circumstances dictate.
All delivery charges are included in the total amount payable which you will have the opportunity to check before confirming your order – please note we may require additional payment for shipping items ordered in quantities of more than 1, a member of staff will contact you should this be the case.
All prices are inclusive of VAT charged at the current rate.

Payments to Simco Direct. 
You can pay for your goods by the following methods: By Visa, MasterCard, Credit Cards, Switch, Solo, Delta Debit cards or American Express.
You can also pay for your goods by Cheque or Postal Order, BACS and CHAPS.
All Credit/Debit card transactions conducted over the Internet are encrypted to eliminate the risk of third party attack and misuse of the details therein.
Please note: we do not store any card details, for example, if our customers use their card details to purchase goods online or use them for goods over the telephone, your card details are safe they are not stored and cannot be used by anyone, Simco Direct has a secure online payment gateway!

Delivery of Goods 
Our delivery charge starts from £6.25 + VAT to UK Mainland. Please see our delivery page for more details.
Although you may enter a delivery address that differs from the cardholder address, for anti-fraud reasons we reserve the right to deliver to the cardholder address on your first order.
We will endeavour to deliver your goods as soon as possible and will try to meet your delivery instructions.
We will make every effort to deliver your goods within the time stated on our website but we will not be liable for any loss caused to you by late delivery.
If you do not receive your goods within the stated delivery period please contact us and we will contact our couriers on your behalf.
Please be aware that for repeated delivery attempts organised by yourself with the courier company outside of the “normal” delivery schedule from Simco Direct, you may be charged an additional fee to cover the re-delivery costs that we incur.
We would ask that you check over the product(s) on delivery and if damaged please make the courier aware, by writing on docket / hand held computer.
Please note: The couriers are obliged to wait while you inspect the goods. If the courier will not wait, please accept and sign as "DAMAGED". If the packaging appears damaged please state this on the delivery documentation, this will help us to make claims on your behalf from the couriers should the item prove to be beyond repair. If you sign for a 'Clean Bill of Delivery', any insurance claims against the courier for damage in transit will be void.
In the event that the goods arrive damaged, you must notify Simco Direct of any apparent damage or missing goods as soon as possible to avoid additional charges.
You shall then give Simco Direct an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If you should fail to comply with these provisions the goods shall be conclusively presumed to be free from defect or damage and you shall be deemed to have accepted the goods.
Items you order from Simco Direct may sometimes be sent in more than one delivery, even if you've requested that you receive them all together. For example, you may receive multiple deliveries if your order contains an oversized item that needs to be dispatched separately.
Regardless of the number of deliveries you receive, you will only be charged the amount that was originally quoted to you at the time you placed the order.

Extra Items Delivered
If, by mistake we supply you with extra items you have not ordered or paid for you must notify us immediately. We may ask for you to return the goods back to Simco Direct, if we do we will nominate a courier or service to use, we will refund postage costs for the nominated service only.
If you are unable to return the goods by our nominated service we may be required to collect the goods from you, we will notify you of a date when these items will be collected and will assume unless told otherwise that the collection address will be the original delivery address, should the collection fail due to you not being available you may be liable for the costs involved for the failed collection and subsequent collection attempts.

30 Day Returns Policy
Simco Direct offer a 30 days return policy.
To qualify for Simco Direct 30 day return policy, the item(s) must not have been used and must be in the original box and in a resalable condition, the customer will be liable for the return costs to Simco Direct. We reserve the right to refuse items not up to standard.
Before sending an item back please contact us, see our returns information here.
Simco Direct will not accept any item sent without first complying with these terms.
We would advise all customers to use a delivery service that covers the value of the goods being returned, as we will not be able to offer refunds or replacements for returned items that are lost or damaged in transit.

Cancellation and Return of Goods
We believe that you will be delighted with your goods; however, in the event of you feeling that it is necessary to return the goods we will keep the process as simple and professional as possible.
You must notify Simco Direct within 30 days of receipt of goods that you wish to cancel your order. To do this, please contact us.
You will be responsible for the goods until they reach Simco Direct & the cost of returning the item(s), so it is our recommendation that you use a secure delivery method, which requires a signature on delivery. Please Note that if you fail to take reasonable care of the goods Simco Direct reserves the right to seek damages.
Certain products are made to order, and the cancellation of these products may result in a 60% administrative fee being charged.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
We do not charge an administrative fee’s during the 14 working day cancellation period for stock items, if you would like to return an item after this cooling off period we may charge administrative fees. If you are a business then you may be charged a 30% administration charge within the 14 day cancellation period. If you fail to return the cancelled goods within 30 days, we may collect the items from you, you must make the item available for us to collect, and we may seek damages from you for the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to Simco Direct and this result in damage or deterioration, we may seek damages from you for the reduction in value.
This cancellation policy does not affect your legal rights for example, if goods are faulty or miss-described.

Refunds
Please note: Any refunds that are due to our customers will be paid back to your card or by cheque within 30 days of the refund notification, we will endeavour to refund all monies owed to our customers as soon as possible and in strict rotation.

Damaged Items
If you take delivery of a Simco Direct package and the contents have been damaged in transit, you must contact us within 48 hours of receieving the delivery, otherwise we won't be able to raise a claim with the couriers. Please include your order number and images of the damage including the packaging. We will then arrange to have the goods swapped out on a date that is convenient to yourselves. To speed up the process, you can purchase an 'advanced replacement' and once the damage goods arrive back, we can issue a refund. Damaged goods being returned will only be collected from your delivery address, unless otherwise agreed in writing.

Defective Items
You have the right to return a faulty item within a reasonable period of time as per the Consumer Rights Act 2015, please note: we will when possible repair the product, if this is not possible we will then offer a replacement or a refund should no replacement or alternative be available. In the event no replacement is available the total refund will be divided by the warranty period and of the item minus the period of use. For example: If the product has a 1 year warranty and has been used for six months before any defect then the total refund will be 50% of the total price paid for the goods less any delivery costs incurred by Simco Direct.
Please keep all the warranty information that accompanies your item, as this will be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you.
We may ask you for digital images or that you return the item to us to verify that the fault exists, should we find no fault with a returned item you will be liable for the return cost of the product.
Please note it may be quicker to speak directly with the manufacturer of the product regarding the fault
Note: in the event of Simco Direct sending you a replacement for a damaged or defective item, you must return the original item to Simco Direct within 30 days.
Simco Direct will not be held liable for any costs incurred from third party installers, if your goods become defective.

The Consumer Rights Act gives you the legal right to either get a refund for goods that are of unsatisfactory quality, unfit for purpose or not as described, or get it repaired - depending on how long you've owned it:

• 0 - 30 days you can claim a full refund for goods that are of unsatisfactory quality, unfit for purpose or not as described. 
• 30 days - six months you must give the retailer one opportunity to repair or replace it before you can claim a refund
• six months or more you must give the retailer one opportunity to repair or replace it before you can claim a partial refund, and the burden of proof is on you to prove the product is faulty

Electrical Appliances
Please Note: For safety reasons we advise all our customers that Instant Water Heaters and some electrical appliances purchased from Simco Direct must be installed by a qualified electrician. The electrician must be NICEIC registered and PARTP registered. If the installer is not registered then the warranty of the product will be void!

Free Gifts
At certain times throughout the year Simco Direct may offer a free gift, any free gift will have certain conditions i.e. spend £X amount, or purchase a certain product.
Free gifts are not automatically sent unless you have added the product to the basket to confirm you would like the free gift, once the item is added and all criteria is matched the product will be zero cost at the checkout – if not please call for advice.
Should the free gift be a gift certificate, this is usually emailed to the email address on your account within 48 hours.
Any free gift given is done so on the understanding you will keep the order as placed, should you wish to return or cancel any part of your order the free gift may need to be returned, the gift & any product being returned must arrive back in the same condition it was received, should the gift not be returned a charge will be made for the item from any refunds/credits – this includes gift certificates.
The gift is given with no warranty; your statutory rights are not affected.
No monetary alternative is available should the free gift not be required or wanted.
If you receive the gift and do not want it for any reason, you can return the item at your cost.
Please note free gifts may take up to 30 days for delivery.

Overseas Orders and Warranties
Electrical items can be shipped overseas; this will however invalidate the manufacturer's warranty.
It is the customer's responsibility to ship faulty products back to Simco Direct in the UK and to cover delivery costs and insurance and also the cost of shipping the product back to an address outside of the UK.
All permanent electrical appliances must be installed by a fully qualified electrician. Any attempt to install an appliance by anyone other than a fully qualified electrician will immediately invalidate any manufacturer’s warranty.

Customer Services
In the first instance please contact Simco Direct using the contact us page stating clearly the nature of your query.
Your query will be dealt with within 24 hours by one of the Customer Services Team.
If for any reason a decision cannot be made within 24 hours, we will investigate your query thoroughly and keep you updated as to its progress.
If we find that your query is not valid you will be contacted stating the reasons for our findings.
If you are still unhappy with the outcome at this stage you have the right to take your case to a suitable arbitration service.
By law, you have the right to withdraw from your purchase of an item within fourteen working days of the day after the date the item is delivered to you. This applies to all of our products except items that are subject to manufacture i.e. radiators or made to order products that are designed to your specification.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.
You should be aware that once we begin the delivery process you will not be able to cancel any contract you have with us for additional services carried out by us.
Once we have received notice of your cancellation of your order, we will refund the cost of the item excluding delivery charges.

Our Responsibility To You 
We will not be responsible for any losses resulting from your use or the inability to use our websites or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.
We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Price Match Promise 
Although our main aim at Simco Direct is to provide you with quality goods and services, we also happen to be very confident of bringing these products to you at the best prices on the internet. It is for that reason we are able to offer you a Price Match Guarantee.
If you find this product cheaper anywhere else on the internet within 7 days of purchase, excluding promotions, sales, Offline shops and auction sites we will refund you the price difference. (This does not include all products on our website).

Copyright /Trademarks/Data Protection 
All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights.
You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.
We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.
We may make a search with a credit reference agency, which will keep a record of that search and will share the information with other businesses. We may also make enquiries about the principal directors with a credit reference agency.

Law and Jurisdiction
Unless otherwise specified, the products and services described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this Web Site is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted. Simco Direct makes no representation that any product or service referred to on the website is appropriate for use or available in other locations. The UN convention on the international Sale of Goods shall not apply to any contract to which these conditions relate. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.
These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.
All agreements between Simco Direct and UK Buyers shall be exclusively governed by English Law. Any disputes relating to any agreement between the parties shall be exclusively presented to the competent court in Leeds England: however Simco Direct may at its own absolute discretion decide to present its case to the Buyers residence or any other competent court.

Links to other websites and services 
Our website contains links to other websites which are not under the control of Simco Direct and are not maintained by Simco Direct. These links are provided for your convenience only and we are not responsible for the content of those sites.

General 
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

Competition, Terms and Conditions.
If you enter any of our competitions, we will assume you have read and understood these rules and also agree to them.

The rules are as follows:

• To be in with a chance of winning any of our competitions or prize draws entrants must be a UK resident and must be 16 years or older at the time of entry.
• Competitions are not open to any employees of Simco Direct.
• There is no purchase necessary.
• The closing date is specified in each competition.
• No part of the prize is exchangeable for cash or any other prize.
• If the product(s) are out of stock we will supply a similar product to the same value.
• You are agreeing that the prize will be delivered to a UK mainland address at a time convenient to 

Changes to these terms 
These terms were last changed on 23/07/2026.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

TERMS OF SERVICE

OVERVIEW 

Throughout the site, the terms “we”, “us” and “our” refer to Simco Direct. Simco Direct offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
If you have any questions about the Terms of Service, please contact us

Contact Info
CGS Direct Ltd
Unit 8, Oakney Wood Court, Selby Business Park, Selby YO8 8FN
0333 335 0433